Shipping + Returns

Sage & Ivy currently only offers shipping within Australia, with either Australia Post or Aramex (Fastway). 

All orders are shipped with a flat rate $5.00 for Light (Under 500g), $9.99 for Standard and $14.00 for Heavy/ Bulky items over 6kg.

For Express Post please email prior to ordering and I can give you a quote. 

All products are in stock and ready to be shipped to you, unless otherwise stated in the description. If you order a *Pre Order* item, your order will be sent when the pre orders are in. 

*Please no PO Boxes*

*** Covid 19 Shipping ***

As I'm sure you're already aware we are currently in the thick of the Covid 19 pandemic. We are still operating as usual, but please allow a few extra days for purchases to be delivered.  

Free Local Pick Up

Free local pick up for residents in and around the Maitland NSW 2320 area. Please choose local pick up at checkout. Pick up address will be sent to you when your order is ready. 

If you choose Free local pick up and you are NOT in this area you will receive a shipping invoice, and your order will not be dispatched until the invoice is paid. 

Delivery Times

Items will be sent within 1-3 days of your purchase. You will receive an email with your receipt of payment and tracking details will be sent out once posted. 

Please expect delay's at this time. Rest assured your package will arrive to you, it might just take a little longer. 

Returns 

Before purchasing please make sure you love the items as we do NOT offer returns for change of mind. 

If by chance you receive a faulty product, please email sageandivy@outlook.com.au and we will endeavour to replace the item. If I can't replace the item I will be happy to offer you a store credit, or money back return, for the same price as the item.